FREQUENTLY ASKED
QUESTIONS (FAQ)

FAQ

Most frequent questions and answers
Income/Earning Documents
  • PAYG Payment Summaries or Group Certificates
  • Bank Interest Details
  • Government Payment Summaries (Pension, Austudy Allowance, Newstart Allowance etc.)
  • Payment Summaries from Centrelink
  • Superannuation Lump Sum/Income Stream Statement
  • Dividend Received Statements
  • Share Statements
  • Partnership & Trust Distribution Statement
  • Managed Fund Statements
  • Capital Gains Details – Investment Property or Shares Sold (Purchase Price &; Sale Price)
  • Foreign Sourced Income and Pensions
  • Sole Trader (ABN) Income & Expenses Details
  • Investment Property Income (provided by your property agent)
Deductible Expenses (Tax receipts, tax invoices etc)
  • Motor Vehicle Expenses/km travelled
  • Travel Expenses
  • Compulsory Uniform, Protective Clothing, Occupation Specific Clothing, Dry Cleaning
  • Self-Education Expenses
  • Other Work Related Expenses
  • Asset Purchase Details – Computer, Tools, Equipment, etc
  • Investment Property Related Expenses
  • Loan Interest Statement
  • Donations to Charity Organisations
  • Cost of Tax Affairs (Accountants Fee, etc.) if any
  • Income Protection Insurance Premiums
  • Superannuation Contribution 
Other Documents
  • Medical Statement
  • Private Health Fund Statement

You can claim a uber fare as tax deduction in the course of peforming your work. It includes taking an uber to the depot or the station because you have reached your maximum driving hours, or your employer requires you to travel from the depot/station to another location to start your work. 

Please note that you can’t claim if you employer reimburses your uber fare. 

You are allowed to claim your tools or equipment up to $300 or less. These tools and equipment have to be used only for work. You can claim the whole cost in your deductions or claim for the cost over the life of the equipment or tools, ie decline in value.

If you use part of the tool or equipment for private purpose, you are only allowed to claim the work related portion.

If the item is part of the tool set that cost more than $300, you can claim the cost as a deduction for the set over the life of the asset.

You can also claim a deduction for the portion of the year that you owned the tool or equipment part way through the year.

You also can claim a deduction for the cost of the repairs to the tools and equipment.

You can claim accommodation, meals and incidentals when you travel for work if you stay away from your home overnight. You can’t claim for accommodation as a deduction if you have not incurred any accommodation cost because you sleep in your car or accommodation costs have been reimbursed by your employer. 

You can claim a reasonable amount for meals at a set rate (on a meal by meal basis) and you don’t have to keep receipts. 

Generally you are required to keep evidence such as receipts when you claim deduction for travel costs. However, if you spent

  • more than the reasonable amount, you must keep your receipts for the expenses claimed. 
  • within the set rate given by ATO, you don’t need to keep your receipts.

If you receive allowance from your employer and to be able to claim the deductions, you need to show the following, 

  • you spent the money
  • you were away overnight
  • the travel costs incurred was directly related to your work
  • how you derive the calculation for your claim

Other travel expenses incurred during your work that you may be allowed to claim deductions such as, 

  • Tolls – road and bridge
  • Fares – Uber, taxi, train, bus, airfare, tram
  • Car park fee or car hire
  • Fuel costs
  • Incidental costs incurred during travel for work such as ground expenses – meals and accommodation 

If there is a private portion of your trip, you must exclude this portion in your deduction. 

Parking infringement and parking fines are not allowed for deduction. 

Travel from home to work or work to home is considered private travel, hence you can’t claim this in your deduction.

The Australian taxation law requires that you must retain your records for at least 5 years from 31st October or lodgement date whichever is earlier.

You must lodge your tax return by 31st October each year. However, in case you are our existing client, an extension can be requested to ATO. You are never too late to lodge overdue or late tax returns. It is recommended that you lodge outstanding tax returns asap to avoid ATO fines.

If you live in Australia, but are not eligible for Medicare during all, or part of, any financial year, you can claim an exemption from paying the levy. To claim the exemption on your tax return, you must apply for a Medicare levy exemption certificate.

You may not be eligible for the exemption if you:

  • Hold a permanent resident visa or have applied for a permanent resident visa.
  • Were a resident of the United Kingdom, the Republic of Ireland, Italy, Malta, Sweden, the Netherlands, Finland, Belgium, New Zealand, Norway or Slovenia before entering Australia maintain a dependant or another person who was eligible for Medicare.
  • are an Australian citizen living overseas for less than 5 years.

Yes. We can deduct the fee from your refund and have the net funds deposited into your nominated bank account. This means that you do not need to pay us upfront.

Yes. We can prepare and lodge your prior year tax returns. Any year is accepted. It is recommended that you lodge your outstanding tax returns as soon as possible. ATO may impose fines for non-lodgement of a tax return.

Deductions only reduce your taxable income. Your tax amount equals taxable income times tax rate.Thus, a tax refund increases (or tax payable reduces) by the amount equivalent to an amount of deductions times tax rate.

Yes. In case you have left or are leaving Australia permanently (not coming back and working within at least 2 years), you can lodge your tax return early. For example, your visa expired and you went back to your country. However you need all of PAYG payment summaries (group certificates) or equivalents as well as bank interest details.

The normal processing time is 10 -14 working days but it is subject to the ATO.

All residents working or running a business must lodge a tax return regardless whether the tax is a payment or a refund.

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PO Box 1555 Baulkham Hills NSW 1755

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